Shipping policy

Delivery Times

We aim to deliver your order within 2–3 working days across most destinations.
Depending on your location, delivery may take up to 4 working days.

Countries We Currently Ship To
We currently ship to:
Austria, Belgium, France, Germany, Netherlands, Spain, and the United Kingdom.

Shipping Costs
Shipping charges are calculated at checkout and include all applicable taxes.

In many cases, we offer free tracked shipping (2–4 days EU delivery) — this will be clearly displayed during checkout.

Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.

Packaging

All Nuoceans orders are shipped in eco-friendly, recyclable packaging designed to protect your items while minimizing environmental impact.

Returns & Exchanges

If you wish to make a return, you have 14 days from the date of delivery.
Returned products must be unworn and sent back in their original box and packaging.

Return shipping costs are the responsibility of the customer, unless otherwise stated.

For detailed instructions, please visit our Returns page.